Privacy, GDPR & Cookie Policy

Upper Hand Digital Ltd

Tim Mitchell is a Director of Upper Hand Digital. Our postal address is Upper Hand Studios, 49 Upper Court Road, Epsom, Surrey KT19 8RE.The Company number is registered in the UK:09332192.

We can be reached by email or you can reach us by telephone at 07799 701526.

Data Collection

We collect only the domain name, but not the e-mail address of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations. Tim Mitchell is the data controller for Upper Hand Digital Ltd.

The information we collect is used to improve the content of our Web page, used to customise the content and/or layout of our page for each individual visitor, shared with other reputable organisations to help them contact consumers for marketing purposes, not shared with other organisations for commercial purposes.  We do not pass on email addresses to third parties.

GDPR Data Privacy Notice

Under GDPR legislation, Upper Hand Digital protects personal data. All our personal data is stored securely on, MailChimp, LinkedIn and Google Cloud. These servers and platforms comply with GDPR.
The website is hosted by Site Ground.

Any data downloaded with personal data is deleted straightaway from email systems and computers. When we work on behalf of clients we become known as the data processor. In these cases, we ask for clients to sign an agreement to say that they are happy for us to handle their data.

You have the right to ask and delete any information that you feel we hold regarding your personal data. We will comply with your requests.

For email campaigns and other marketing activities we will seek your permission first. We will only send marketing messages for specific lists you agree to.
You have a right to complain to the Information Commission and also GDPR here:

Cookie Policy

Upper Hand Digital Ltd wants your experience of using our website to be useful, reliable and easy to use. To help us deliver a better service we track user behaviour. We do this by placing small amounts of information on your device. This could be for example, computer or mobile phone. These small files known are known as cookies.

These pieces of information are used to improve services for you through, for example enabling a service to recognise your device so you don’t have to give the same information several times during one task. By using this website, you agree to allow cookies to be placed.

Site Reporting

Upper Hand Digital tracks IP addresses – not linked to personal identifiable information – to assist in:- Analysing trends
– Tracking each user’s movement
– Gathering broad demographic information for aggregate use.

We strive to deliver a reliable and honest service with everything we do. If there is anything that you feel is not accurate please get in touch by email in the first instance. Click at the top of the menu the contact button.

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